FAQs

How can we contact Syke official: Please send all enquiries to hello@sykeactive.com.

When will my order be dispatched: Orders will be dispatched within 1-3 business days of the order being placed. 

Can I cancel or change my order: Unfortunately once orders have been placed, they are unable to be canceled or changed. Please carefully check your order prior to placing it. 

I haven't received my order confirmation: Please email hello@sykeactive.com as the incorrect email may have been used at checkout. 

Where can I find you Refund policy: Please click the link here.

I've entered the incorrect address, can this be changed: Please email hello@sykeactive.com straight away and if the order is still in processing then we will do our best to change it. If the order has already been shipped, then you will need to contact Auspost.